Refund Policy
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee for all new IPTVWORLD subscriptions. If you're not completely satisfied with our service, you can request a full refund within 30 days of your initial purchase.
Refund Eligibility
To be eligible for a refund:
- Request must be made within 30 days of purchase
- Account must be active during the refund period
- Service must have been tested on at least one device
- No refunds for promotional or discounted plans (unless specified)
Refund Process
To request a refund, contact our support team at support@iptvworld.stream with your order number and reason for refund. We will process your refund within 5-7 business days.
Refund Methods
Refunds will be issued to the original payment method used during purchase. Please allow 5-7 business days for the refund to appear in your account.
Non-Refundable Items
- Renewals of existing subscriptions
- Upgrades to higher-tier plans
- Purchases made outside the 30-day window
- Accounts terminated for violation of terms
Partial Refunds
Partial refunds may be issued for multi-month subscriptions if the refund request is made within the 30-day period. The refund amount will be calculated based on the remaining days of service.
Contact Support
For refund inquiries, please contact our support team at support@iptvworld.stream. Our team is available 24/7 to assist you.